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Near-Term (Now–Oct 2026)

Summer ‘26 in production with the Field Access tab, AI Content Summarizer in Lightning, Flow batch-size and error-handling controls, and LWC browser preview. Agentforce Command Center GA in August. MCP pilot expansion past 1,000 listings on AgentExchange. Agentforce 3 features rolling, including the Builder Installer in fall and Atlas Reasoning Engine general availability. Plan resource investment in agent operations and EU AI Act compliance — Article 16 obligations on high-risk AI systems take effect August 2, 2026, and any agent that screens applicants, scores creditworthiness, or makes service eligibility decisions falls in scope.

Q2-Q3 2026 priority work:
  - Roll Summer '26 features in sandbox; staged production rollout
  - Stand up Command Center on every production agent
  - Document AI Act applicability for each agent in your org
  - Migrate Process Builder workflows to Flow (deprecation Dec 2027)
  - Audit FLS using the new Field Access tab

Mid-Term (Oct 2026–2027)

Winter ‘26 and Spring ‘27 likely bring Agentforce 3 full GA, deeper Data 360 capabilities (including the Iceberg open-table format integration teased at TDX 2026), production-grade MCP with formal SLAs, and broader Agent Fabric adoption. Multi-vendor agent coordination matures from pilot to operational pattern. Tableau Next ISV GA in April expands the embedded analytics partner ecosystem.

Long-Term (2027+)

Composable and headless architecture becomes the default for new builds; the Headless 360 Builder pattern that arrived at TDX 2026 sets the trajectory. Agents become the primary user interface for many workflows that today live in record pages. EU AI Act enforcement precedent cases emerge from 2027 regulatory actions, shaping concrete compliance expectations. Multi-vendor AI orchestration becomes well-understood operationally, with mature tooling around eval, observability, and cost management.

Practitioner Planning

Horizon            Investment focus
-------            ----------------
Next 6 months      Evaluation discipline, AI governance, MCP familiarization,
                   Field Access audit, Process Builder migration
Next 12 months     Phase agents into more workflows, build composable
                   architecture, Agent Fabric adoption, Data 360 deepening
Next 18-24 months  Multi-vendor agent ops as a practice, AI Act compliance
                   evidence as a habit, headless-first new builds

Skill Investments

Three skill clusters worth budget in 2026: agent design and evaluation (eval sets, LLM-as-judge, regression testing), Data 360 modeling (DLO/DMO design, identity resolution, calculated insights), and multi-vendor orchestration (MCP, A2A, Fabric policies). The legacy admin-only or dev-only profiles narrow; hybrid is the new default.

What to De-Prioritize

Process Builder. Workflow Rules. Aura unless you have a deep existing investment. Visualforce for new builds. Custom one-off integration scripts that an MCP server now provides. Non-bulkified Apex triggers. Profile-level FLS where Permission Sets would do the same job better.

Risks to Watch

Pricing changes on Agentforce platform consumption (have re-negotiation triggers in your contract). EU AI Act enforcement specifics (track AI Office guidance quarterly). Multi-vendor agent coordination immaturity through 2026 (don’t bet a critical workflow on it yet). Data 360 storage cost growth as more sources connect (set retention and aggregation policies before consumption ramps).

What to Do This Week

Sit down with last quarter’s release notes and a blank page; write the three projects you’ll actually fund in 2026 across near-term, mid-term, and skills. Anything not on that list is noise.

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