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Glossary · HubSpot

Workflow

Workflows are HubSpot's automation tool. They trigger on enrollment criteria and can send emails, update properties, create tasks, rotate leads, and call webhooks. Available on Marketing Hub, Sales Hub Pro+, and Service Hub Pro+.

Articles tagged Workflow

ServiceNow · ServiceNow

Process Mining for Pruning: Killing the Flows Nobody Notices

Process Mining surfaces the flows that burn cycles and produce nothing. The pattern for finding low-value flows and retiring them without breaking what works.

7 min read