Tag
#Zurich
ServiceNow
ServiceNow Zurich Release: Agentic AI Era
March 2026 Zurich release reached GA — agentic playbooks, Build Agent, AI Control Tower. ServiceNow transitions from AI suggestions to AI execution.
ServiceNow
ServiceNow Process and Task Mining in Zurich
AI analyzes workflows to identify inefficiencies and recommend improvements. What it discovers and how to act on it.