Tag
#Vendor Management
Freshworks
Freshservice Vendor Portal: A Security Audit You Can Run This Quarter
Third-party access is the soft underbelly of ITSM. A practical audit covering scope, identity, expiry, attachment policy, and the logs nobody checks.
Freshworks
Freshservice Vendor Management: Tracking SLAs and Renewals
Vendor Management ties contracts, assets, and tickets to the third parties supplying them. Configure for renewal alerts and accountability.