Tag
#Quality
Salesforce
Agentforce Agent Evaluation: How to Actually Test Agents
A practical framework for evaluating Agentforce agents — test sets, metrics, graders, and how to catch regressions before production.
ServiceNow
ATF Coverage Prioritization for Teams That Cannot Test Everything
ATF gives you a test framework but not a coverage strategy. Here is how to prioritize tests when you have limited time and a big platform.
Salesforce
Flow Testing: Writing Unit Tests That Catch Regressions
How to use Flow Test (GA in recent releases) to write unit tests for Salesforce flows — structure, assertions, and CI integration.
AI
AI Hallucination Detection in Production CRM
Detecting fabricated data in agent outputs before customers see it — techniques that work and measurements to track.
Salesforce
Apex Test Class Best Practices for 2026
Modern Apex test class patterns — test data factories, mocking, assertions, and what actually counts as 'good' coverage.