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#ITAM
ServiceNow
License Entitlement Modeling for SAM Pro Without Tears
SAM Pro reconciliation works only when entitlements model the contract. The most common modeling mistakes turn true-up season into a guessing game.
ServiceNow
Hardware Asset Management: Why Your Lifecycle States Lie
HAM dashboards show 95 percent assets in In Stock or In Use. Audit reveals 30 percent are in neither. Here is how to fix the lifecycle model.