Tag
#EU AI Act
CRM Data Lineage to Map EU AI Act High-Risk Documentation
Article 11 technical documentation requires data provenance. How CRM lineage tooling — OpenLineage, Marquez, Collibra — satisfies the spec.
AI Governance for CRM Platforms: A 2026 Practitioner's Playbook
What AI governance means inside a CRM in 2026 — the EU AI Act floor, how the four major vendors compare, and a 12-point control list for teams.
7% Penalty Posture: Budgeting EU AI Act Compliance
Up to €35M or 7% of global turnover — the highest regulatory penalty exceeds GDPR. How enterprises are budgeting response.
AI Act Human Oversight: What CRM Agents Actually Need
Article 14 requires meaningful human oversight of high-risk AI. Translating the regulation into practical CRM agent design.
EU AI Act: Documentation Requirements in Practice
High-risk systems require lifecycle documentation. What the Act demands, what auditors will look for, how to structure.
EU AI Act Conformity Assessment: Practical Steps
High-risk AI systems require conformity assessment before August 2, 2026. Concrete steps, documentation, timelines.
EU AI Act Impact on CRM Vendors
Salesforce, HubSpot, ServiceNow, Microsoft — how vendors are preparing for August 2 enforcement.
EU AI Act: Customer Obligations for CRM Deployments
You deploy the AI system. Your specific deployment obligations under Annex III high-risk classification.
EU AI Act: High-Risk Enforcement Begins August 2, 2026
High-risk AI system rules enforce from Aug 2, 2026. Penalties: €35M or 7% of global turnover. What CRM practitioners must know.
EU AI Act Annex III and CRM: Where AI Applications Qualify
Which CRM-adjacent AI applications fall under Annex III high-risk classification — and what compliance looks like.