Tag
#Customer Insights
Dynamics 365
Customer Insights: Real-Time Segment Overlap Detection
Two segments that overlap by 80% are doing the same job twice. The query to spot it, the cleanup pattern, and what the cost looks like in 2026.
Dynamics 365
Customer Insights Segment Thrash: Stop the Recompute Loop
Customer Insights segments recompute too often when upstream tables churn. Here is how to detect thrash and stabilize segment definitions.
Dynamics 365
Customer Insights Data: Unification Pitfalls We See Often
Customer Insights Data builds the unified profile, but match rules and dedup logic trip up most implementations. Here are the patterns that work.
Dynamics 365
Dynamics 365 Customer Insights: Journeys + Data
The Marketing rebrand — Customer Insights: Journeys and Customer Insights: Data explained, plus integration patterns.
Dynamics 365
Customer Insights Journeys: Real-Time Marketing in 2026
Customer Insights Journeys replaced outbound marketing. The migration is harder than Microsoft says. Here is what real implementations are learning.