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#Custom Fields

2 articles tagged Custom Fields.

Freshworks · Freshworks

Freshservice Custom Fields Strategy: When to Add and When to Resist

Custom fields solve real data needs and create maintenance debt. A decision framework for when to add and when to push back.

2 min read
Freshworks · Freshworks

Freshsales Custom Fields: Design Guide

Field types, views, reporting implications, and the governance to avoid 400 unused fields.

3 min read