Most community user licenses come in both member-based and login-based variants. The major pairings:
| License family | Member-based variant | Login-based variant |
|---|---|---|
| Customer Community | Customer Community (member) | Customer Community Login |
| Customer Community Plus | Customer Community Plus (member) | Customer Community Plus Login |
| Partner Community | Partner Community (member) | Partner Community Login |
| External Apps | External Apps (member) | External Apps Login |
| External Apps Plus | External Apps Plus (member) | External Apps Plus Login |
In the Salesforce admin UI, you’ll see these displayed under Setup → Company Information as separate license rows with separate seat counts, even though they belong to the same family.
How to read the names
The convention is family name + “Login” suffix for the login-based variant:
- “Customer Community” → member-based.
- “Customer Community Login” → login-based.
The same applies to legacy portal-era licenses still present in older orgs (“High Volume Portal Login” was a login-based predecessor of Customer Community Login).
Quick interview answer
“Each main community license family has both a member-based and a login-based variant. The common ones: Customer Community / Customer Community Login, Customer Community Plus / Customer Community Plus Login, Partner Community / Partner Community Login, External Apps / External Apps Login, and External Apps Plus / External Apps Plus Login. Member variants charge per assigned user per month; Login variants charge per login event from a purchased pool.”
Verified against: Salesforce Help — Communities User Licenses. Last reviewed 2026-05-17.