No — you do not need an extra license to use Experience Builder (formerly Community Builder). It comes with every Experience Cloud SKU. As long as your org has Experience Cloud enabled and at least one community/site created, any internal user with the right profile permission can launch the builder and design pages, configure branding, and publish.
What you actually need
To use Experience Builder, you need:
- Experience Cloud enabled in the org (Setup → Digital Experiences → Settings).
- At least one community site created (Setup → All Sites → New).
- The
Create and Set Up Experiencespermission on the user’s profile or permission set. - The
View Setup and Configurationpermission.
All of these are included with the standard Salesforce / Sales Cloud / Service Cloud license for internal admins. No add-on or builder-specific license exists.
What does cost extra
The user-facing community licenses for external users — Customer Community, Partner Community, etc. — those are what you pay for. The tool to design the community is free; the seats for people who log in to use the community cost money.
Quick interview answer
“No — Experience Builder is included with every Experience Cloud SKU. Internal admins use it for free as long as the org has Experience Cloud enabled and the admin has the right setup permissions. What you pay for is the external community user licenses (Customer Community, Partner Community, etc.), not the design tool.”
Verified against: Salesforce Help — Experience Builder and Trailhead — Experience Cloud Basics. Last reviewed 2026-05-17.