Salesforce gives you a dedicated Time-Based Workflow queue page in Setup. Every time-dependent action that’s been triggered but hasn’t fired yet sits there — and you can inspect, filter, and remove entries.
Where to find it
Setup → Environments → Monitoring → Time-Based Workflow (in Lightning).
In Classic, it’s at Setup → Monitoring → Time-Based Workflow.
What you see
The queue shows each pending action as a row with:
| Column | Meaning |
|---|---|
| Workflow Rule | Which rule queued the action |
| Object | The triggering object |
| Record | Link to the record that triggered the rule |
| Created Date | When the action was queued |
| Scheduled Date | When the action will fire |
| User | The user who triggered the rule (usually the record owner) |
| Created By | Who initially saved the record |
You can filter by rule name, object, or scheduled date. This is the only way to see what’s coming, since time-based actions don’t appear in debug logs until they actually fire.
What you can do from this page
- View the queued action
- Select and delete entries to cancel them
- Refresh the list (entries clear automatically as they fire)
- Filter by criteria to narrow down
When entries disappear from the queue
A queued action leaves the queue when:
- It fires at the scheduled time (the platform re-checks criteria first; if the record no longer meets them, the action is silently discarded instead of firing)
- An admin deletes it from this page
- The triggering record is deleted
- The workflow rule is deactivated and the org’s bookkeeping reaps it (varies)
What this monitor cannot show
- Actions from Process Builder scheduled actions — those have their own monitor (Setup → Paused Flow Interviews in modern releases — actually all Process Builder scheduled work is part of the Flow queue now since Process Builder maps onto Flow internally)
- Actions from Schedule-Triggered Flows — those are in the Apex Jobs / Scheduled Jobs view
- Future-dated approval steps — those have their own audit trail
So when you’re debugging “why didn’t my time-based thing fire?”, you need to know which queue to look in based on which tool queued it.
What interviewers want
- The exact path: Setup → Time-Based Workflow
- That you can both view and delete entries
- That entries are re-checked against the rule criteria when they fire — they don’t always actually run
Related
- Can we delete pending time-based workflow actions?
- What happens when criteria change while action is pending?
Verified against: Salesforce Help — Monitor Time-Based Workflow. Last reviewed 2026-05-17 for Spring ‘26 release.