A KPI is a measurable indicator tied to a business outcome. CRM dashboards typically track KPIs like pipeline velocity, win rate, average deal size, customer acquisition cost (CAC), and net revenue retention (NRR).
Glossary
Glossary
A KPI is a measurable indicator tied to a business outcome. CRM dashboards typically track KPIs like pipeline velocity, win rate, average deal size, customer acquisition cost (CAC), and net revenue retention (NRR).