A CMDB stores configuration items (servers, applications, network devices) and the relationships between them. ServiceNow's CMDB is the canonical example. A well-maintained CMDB powers impact analysis, change risk assessment, and ITSM automation.
Glossary · ServiceNow
CMDB
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Articles tagged CMDB
Freshworks
Freshservice Asset Relationships: Cleaning Up the CMDB Graph
Stale, circular, and missing relationships make the CMDB a liability. A weekend cleanup protocol that restores trust without breaking change management.
ServiceNow
CMDB Circular Relationships: Detecting and Breaking the Loops
Circular CI relationships poison dependency views and impact analysis. A graph-traversal pattern in GlideRecord to find them, plus the cleanup discipline.
Freshworks
Freshservice CMDB: Setup and Governance
CI types, relationships, discovery, and the data quality discipline that keeps a CMDB useful.
Freshworks
Freshservice CMDB Relationships: Modeling Dependencies That Hold
Asset relationships drive impact analysis. Pick the right relationship types and keep the graph clean enough to actually query.
ServiceNow
The Quarterly CMDB Hygiene Playbook Senior Architects Actually Run
Forget annual cleanup theater. Here is the four-week, repeatable CMDB hygiene cadence that keeps CSDM compliance above 90 percent.
ServiceNow
ServiceNow CMDB: Data Model Fundamentals
Core tables, relationships, classes, and the governance discipline that keeps a CMDB useful instead of decorative.